Privacy Policy
This Privacy Policy describes how Quantum Leap Interactive collects, uses, and protects your personal data when you use our site or services. Quantum Leap Interactive, located at 50 Jalan Dato' Abdullah Tahir, Unit 15-03, Level 15, Johor Bahru, Johor, 80300 Malaysia, is committed to protecting your privacy and handling your data in an open and transparent manner.
Data We Collect
We collect personal data from you when you interact with our site or use our services. The types of data we may collect include:
- Information you provide directly to us, such as your name, email address, postal address, and payment information when you create an account, make a purchase, or contact us.
- Information collected automatically when you visit our site or use our services, such as your IP address, browser type, operating system, device information, usage data (pages visited, time spent), and referral source.
- Information collected through cookies and similar technologies, which helps us understand your preferences, improve your experience, and analyze site traffic.
How We Use Your Data
We use the data we collect for various purposes, including:
- Providing, maintaining, and improving our services and our online platform.
- Processing transactions and delivering products or services you have requested.
- Communicating with you, responding to your inquiries, and providing customer support.
- Sending you technical notices, updates, security alerts, and support and administrative messages.
- Personalizing your experience on our site and within our services.
- Monitoring and analyzing trends, usage, and activities in connection with our services.
- Detecting, investigating, and preventing fraudulent transactions and other illegal activities.
- Complying with legal obligations and protecting our rights and property.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Your consent: We may process your data if you have given us specific consent to do so for a particular purpose.
- Performance of a contract: We process data when it is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal obligation: We may process your data when necessary to comply with a legal obligation.
- Legitimate interests: We may process your data when it is necessary for our legitimate interests or those of a third party, provided that these interests do not override your fundamental rights and freedoms. Such legitimate interests include improving our services, marketing our services (where permitted by law), and ensuring the security of our online platform.
- Vital interests: In rare cases, processing may be necessary to protect your vital interests or the vital interests of another natural person.
Data Sharing
We do not sell your personal data. We may share your data with third parties only in the following circumstances:
- With service providers: We may share data with trusted third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are contractually bound to protect your data and use it only for the purposes for which we disclose it to them.
- For legal reasons: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- To protect our rights: We may disclose your data when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- In connection with a business transfer: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you of any such event and explain your choices.
- With your consent: We may share your data with your consent or at your direction.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose of processing.
International Data Transfers
Your data may be stored and processed in any country where we have facilities or in which we engage service providers. By using our site or services, you understand that your information may be transferred to countries outside of your country of residence, which may have different data protection laws than those in your jurisdiction. Where your data is transferred internationally, we take steps to ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.
Your Rights
Depending on your location and applicable data protection laws (such as the GDPR), you may have certain rights regarding your personal data, including the right to:
- Access your personal data.
- Request rectification of inaccurate or incomplete data.
- Request erasure of your personal data.
- Request restriction of processing your personal data.
- Object to the processing of your personal data.
- Request data portability (receiving your data in a structured, commonly used, and machine-readable format).
- Withdraw your consent at any time where processing is based on consent.
- Lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the contact details provided below.
Cookies
We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Children's Privacy
Our site and services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without verifiable parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, you may contact us by postal mail at:
Quantum Leap Interactive
50 Jalan Dato' Abdullah Tahir
Unit 15-03, Level 15
Johor Bahru, Johor, 80300
Malaysia